In order to ship your orders as safely as we can we partner with Post Express for deliveries in Serbia, and Post Export and DHL for all international shipping.
FREE SHHIPPING (for Serbia):
By confirming the order and clicking the ‘PLACE MY ORDER’ button, you agree to the delivery terms and conditions stated. After the confirmation, the order gets the processing status. You will be notified about your order’s status via email.
Most often, it takes about 3 business days to process the orders. For all orders placed on Fridays and weekends, orders will be processed on Monday next week.
Delivery fee will not be charged for all orders with Serbian delivery addresses.
Couriers will bring the items to your delivery address between 08:00 AM and 7:00 PM, from Monday to Saturday. Please ensure that there is someone available at the address to receive the shipment during these hours. When receiving the shipment, please inspect the package to make sure there are no visible signs of damage. If you notice that the packaging is significantly damaged, and you suspect that the product may be damaged as well, please refuse to accept the shipment and immediately notify our team. If the package is not damaged, please receive the order and sign the confirmation receipt provided by the courier. If unable to deliver the package, the courier will leave a note with the shipping number, so you can pick it up in the closest post office within 5 working days.
DHL (International shipping excluding Serbia):
By confirming the order and clicking the ‘PLACE MY ORDER’ button, you agree to the delivery terms and conditions stated. After the confirmation, the order gets the processing status. You will be notified about your order’s status via e-mail. The DHL link for tracking your order.
Most often, it takes about 10 business days to process the orders. For all orders placed on Fridays and weekends, orders will be processed on Monday next week.
DHL delivery fee will be charged 33€ for all orders with international delivery addresses. All costs of delivery will be clearly stated, separately from the item’s price, with the total price stated as well.
Your tracking number isprovided and the shipment progress is updated daily.
DHL is not delivering to P.O. Boxes.
DHL cannot ship to the Russian Federation.
Once order is dispatched, an automated e-mail with a tracking number will be sent to the e-mail address provided.
Shipment can be tracked d using the DHL Express web tool. Please allow time for the status of your shipment to be updated .
NOTICE:
Delivery may be delayed due to additional anti-terrorist checks and precautions. Delays in shipments can also be expected during busy holiday seasons.
Please keep in mind that the shipment may be subject to your local customs import taxes. For more information on that, please contact your local customs office. The package can be subject to the local taxes in the country of delivery – for more information on this, please contact your local customs office. RACE BUDDY MOTORSPORT DOO cannot be held responsible for higher delivery expenses due to the customs taxes or any other matters valid in the country of delivery. We tried to provide all the necessary information for the customs, so you do not need to pay the customs taxes, only the VAT in your country.
IMPORTANT NOTICE:
By confirming and accepting the order when clicking the ‘PLACE MY ORDER’ button, you agree with the delivery terms and conditions stated. We cannot guarantee that the customs will free you from all customs taxes.
If you have any queries, complaints, or would like to share any information with us – please feel free to email us at: office@rbuddy.io
*RACE BUDDY MOTORSPORT DOO keeps the right to charge customers for delivery if the first delivery attempt was not successful for reasons that are the responsibility of the buyer.
*Orders that are placed before midday will be processed on the same working day.
*Orders that are placed after midday will be processed on the following working day.